Identification of the
8 key stakeholder
groups:
A stakeholder meeting was held and a stakeholder questionnaire was
distributed to members of the Sustainable Development Committee task units
to gather comments and opinions from employees. The results were reviewed
by the Sustainable Development Committee task units. Stakeholders were
divided into 8 groups by level of importance. Assessment of the questionnaire
was made pursuant to the five aspects of the AA1000 Stakeholder Engagement
Standard, which are influence, tension, responsibility, dependency, and diverse
perspectives.
Note:
- Communities include
neighborhoods around the
branches and partners in charity
work and environmental causes.
- Suppliers include affiliated
vendors and buyers. Classification
of suppliers is shown under 6.3
Supplier Management.
21 sustainability issues of E.SUN FHC:
Issues of concern for the 8 groups of stakeholders were collected from the
questionnaire. The Sustainable Development Committee task units gathered
and summarized a list of 21 sustainability issues, including: stakeholder
communication processes, international guidelines, specifications, trends,
issues specific to the financial industry, and sustainability investment indices.