Letter from the Chairman & President

In 1992, Mr. Yung-Jen Huang, the founder of E.SUN, named the bank after Taiwan's highest mountain, driven by the ambition to operate a distinctive bank. Over the past 31 years, E.SUN upheld its corporate values of "integrity, honesty, and responsibility" and embraced the culture of "inheritance, handover, and succession," nurturing many exceptional talents in Taiwan's financial industry. In 2023 AGM , the founder passed the torch to the new leadership team. E.SUN will uphold the founder's vision, build upon the solid foundation and persistently strive to become a world-class financial institution.

Recognizing the financial industry's profound influence on global economies and its critical role in accelerating sustainable development, E.SUN embraces sustainability as an urgent priority. This commitment fulfills our corporate citizenship obligations and reflects our deep appreciation for every E.SUN employee's dedication. Together, we will uphold integrity and morality to build a foundation of trust within society. By leading the way in sustainable practices, E.SUN aspires to be a benchmark for the financial industry, illuminating E.SUN and Taiwan.

Integrity serves as the cornerstone of the financial industry, while corporate governance acts as a solid pillar. E.SUN adheres to the principle of transparency, continuously strengthens the effectiveness of the board, implementing robust corporate governance practices, enhancing information disclosure, and encouraging shareholder participation. In 2024, E.SUN received the "Top 5% Corporate Governance Evaluation" for the 9th time and was awarded the "CG6013 Corporate Governance System Evaluation Excellent Certification" by the Chinese Corporate Governance Association. This recognition affirms E.SUN's long-term commitment to corporate governance and its effective management.

E.SUN Sustainability Team once again attended COP28 and the World Climate Summit. The chairman was invited to deliver a keynote speech on "How Sustainability is Reshaping Taiwan's Financial Market ", representing Taiwan's financial industry. The speech highlighted the crucial role that the Taiwanese financial industry plays in sustainable transformation.

Facing global challenges such as climate change, biodiversity loss, and social inequity, E.SUN leverages finance as its core and creates innovative business models to deliver sustainable value. We have established dedicated sustainability teams and integrated sustainability elements into strategic planning and product development processes. Our aim is to support consumers and enterprises in their transition through the power of finance. For instance, E.SUN collaborates with external experts to build a sustainable transformation platform for corporate customers, providing comprehensive transformation solutions for their transition journey. Additionally, E.SUN offer cardholders access to track their carbon emissions from public transportation use, encouraging people to adopt eco-conscious behaviors.

As E.SUN continues to deeply engage in the field of sustainability, it has discovered that there are many areas where it can contribute. In addition to climate issues, E.SUN also actively participates in fraud prevention, including pioneering three-way call mechanisms with the police, instant anti-fraud mechanisms and AI monitoring of suspicious accounts. This collaboration with law enforcement agencies helps combat fraud. E.SUN also organizes dozens of antifraud seminars specifically for elderly customers, share recent cases and prevent individuals from suffering financial losses due to fraud. E.SUN also provides trust services to effectively safeguard the assets of retired individuals according to their instructions. By utilizing the power of finance and investing in every aspect, E.SUN strives to create a diverse and inclusive society where happiness thrives.

E.SUN firmly believes that the Sustainable Development Goals (SDGs) cannot be achieved through the efforts of a few individuals alone. Therefore, the company actively collaborates with likeminded business partners to leverage the influential power of finance. For three consecutive years, E.SUN has called on companies to join the "E.SUN's ESG Sustainable Initiative," inviting nearly 160 companies from both local and international markets in 2023 to jointly announce their initiatives to reduce greenhouse gas emissions through specific energy-saving or carbon reduction initiatives, working together towards the 2050 net-zero emissions target. President Tsai has also shown her support for these efforts by attending the events for two consecutive years. Additionally, she wrote a "Offering the World a Better Taiwan " card onsite, affirming E.SUN's commitment and dedication to implementing sustainable development, as well as praising the increasing number of companies joining the ESG advocacy.

Furthermore, E.SUN has taken on a leadership role within the sustainable finance movement. Currently serves as the chair of the "Coalition of Movers and Shakers" and also as the convener of the Financial Industry Net Zero Promotion Task Force's Policy and Guidance Working Group. In this capacity, E.SUN has led the establishment of the ' Finance Carbon Emission Calculation Guide' and the 'Carbon Reduction Target Setting and Strategy Planning Guide,' establishing an important foundation for Taiwan's financial industry's transition. The Coalition will continue to drive industry partners, promoting collaboration over competition and pooling collective wisdom and strength. This will solidify the benchmark for the financial industry and serve as an inspiration for other industries.

In March 2024, E.SUN and Common Wealth Magazine held the 11th Masters Forum, inviting Paul Polman, former CEO of Unilever, to share his success story. During his tenure, Polman led Unilever to complete the "Sustainable Living Plan " and implement a Net Positive approach, not only significantly increasing Unilever's revenue but also working together with employees, communities, and supply chains to create a more sustainable future. Unilever became the first company to truly integrate sustainability as a core principle and achieve triple bottom line success – economic, social, and environmental.

The concept of Net Positive aligns with E.SUN's strategic direction. E.SUN has made ESG sustainable development a strategy in its fourth decade, combining innovative sustainable finance products to create value for more partners, forging new collaborative relationships. Only companies with a visionary mindset and innovative practices can lead the industry's transformation. Despite the multitude of challenges, the path to Net Positive is paved with remarkable and fruitful rewards. E.SUN persistently strives for progress, fostering a better world for all.