E.SUN FHC held its investor conference today (14) to announce its unaudited profits for 2016. Cumulative profit after tax was NT$13.197 billion, another new record high performance; earnings per share (EPS) was NT$1.51, ROE was 10.41%, and ROA was 0.71%. E.SUN FHC attaches great importance to long-term value and continues to focus on "technology" and "talent" for solidifying its foundation of sustainable development. During the conference, E.SUN also announced the establishment of its Innovation Lab and the launch of the 2017 Talent Recruitment Program, through which E.SUN aims to recruit 500 experts in information technology, mathematical statistics, risk management, anti-money laundering, and financial business management, including 30 management associates (MA) and technology management associates (TMA). To build a future of hope for Taiwan and encourage its employees to build a pool of next-generation talents, E.SUN is the first among its peer industries to establish the E.SUN Childbirth Incentive Program through which the company offers a reward of NT$100,000 for each baby born to an E.SUN employee.
Joseph N. C. Huang, President of E.SUN FHC and E.SUN Commercial Bank, expressed his gratitude for the support of E.SUN customers and the concerted efforts of its employees, which have enabled E.SUN to be rated as the Best Bank in 2016 by three internationally acclaimed financial magazines--The Banker, Asiamoney, and The Asset. Last year, E.SUN received a total of 124 major awards at home and from abroad. Regarding service fees, the overall service income saw a 12% growth from 2015; among all categories, service fees charged for credit card purchases and wealth management services exhibited the highest growth rates of 20.8% and 12.4%, respectively. Regarding credit card services, digital transactions exceeded NT$300 billion in 2016, a growth rate of 18.9%, while the number of valid cards issued was almost 3 million. E.SUN moreover continued to invest in the development of new payment tools such as E.SUN Wallet, Apple Pay, and Android Pay, for the sake of providing customers with better banking experiences.
Regarding wealth management services, E.SUN launched the i-Instant Smart Finance Calculator, making it the first bank in Taiwan to provide a 24-hour online finance calculation service operated using artificial intelligence. The i-Instant Smart Finance Calculator adopts smart analysis comprising data analysis, risk analysis, and market analysis to customize the calculations of investment portfolios and allocation, helping customers achieve their personal investment goals and achieve their dreams in different stages of their lives. Regarding asset quality, E.SUN has maintained sound levels with an NPL ratio of 0.19% and an NPL coverage ratio of 629.9%. E.SUN Commercial Bank currently has 24 service locations in 8 countries, including the China subsidiary established in 2016, the Sydney branch (Australia), and Yangon Branch, the sole Taiwanese bank in Myanmar. E.SUN plans to setup a Tokyo Branch in 2017 and continue building a comprehensive financial service platform that spans all of Asia.